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e-Communications and Improved Service Delivery

Building Relationships & Knowledge through Collaboration

For Government departments that want to improve teamwork, consultation and decision-making, iNovem's Team Initiative™ is an application that allows staff, public, stakeholders & external partners to communicate and share knowledge in a secure web-based environment. Designed to reach the widest possible audience, it is simple to use and quick to deploy.

The challenge - managing relationships and knowledge

In a recent review of Government Communications, Cabinet Office Minister, Douglas Alexander, noted the Government's democratic duty to communicate its policies and hold an effective dialogue with the public.

Team Initiative™ - the solution
Improved Relationships within Government

  • Stimulates a team-based collaborative culture
  • Supports formal & ad-hoc groups
  • Manages multi-group membership in a secure environment
  • Provides an effective communication platform for "Joined-Up Government" working parties
Improved Knowledge within the Team
  • Facilitates efficient group-based communication
  • Provides a consistent & clear access point to information
  • Dramatically reduces information islands and data duplication
  • Allows fast & powerful data mining
  • Captures and stores the knowledge that is normally lost in emails
Customer Example: The Health & Safety Executive
"iNovem Team Initiative gives us a great opportunity to add a new dimension to internal and external communications. We aim to use the secure, user friendly tools to help our staff and stakeholders stay informed; interact more easily; and get involved." - Kenny Macdonald, HSE Head of Internet Communications

Barriers to Effective Team Working

As individuals we are often required to participate in team-based groups because we share a common goal, interest or business need. For most people, this has lead to an explosion of emails and server-based shared folders that are difficult to manage and deploy. This results in islands of information, data duplication and poor data distribution. Team Initiative has been designed to overcome these problems by providing, in a single application, the following group related features:

Questionnaire Questionnnaires

  • Simple and quick to create
  • Instant viewing of survey results
  • Controls provided to limit what is published
  • Management of open & close dates

Document Document Management

  • File upload and version control
  • Selective notification of group members
  • Indexing of both description and content
  • Private & public access controls

Manage Group Group Management

  • Easy to use group set-up and administration tools
  • Subscription management & registration services
  • User-defined branding per site and per group
  • Filters to restrict functionality to ease roll-out

Task Event Management and Tasks

  • Manage & broadcast group meetings
  • Allocate actions and track progress
  • Set reminders and request levels of interest
  • Integrates with Microsoft Outlook

Database Database

  • Simple to build & deploy
  • All information automatically searchable

Message Discussion Lists

  • Context related threaded discussions
  • Email delivery preferences - instant, digest or web

Picture Picture Library

  • Upload & preview facilities
  • Automatic creation of thumbnails

All the above functionality has been designed to integrate closely with the email systems familiar to your group members, facilitating widespread use and easing adoption.

Download flyers
e-Communications & e-Consultations 709 k
Team Initiative for Government 622 k

Thursday, 28 August 2008
Business Collaboration White Paper
Collaboration – communication, file sharing, involvement – has become a critical part of every organisation. Unfortunately, the technological reality is one of disparate, unintegrated systems that make it difficult to manage the knowledge and ensure people have access to all the information they need.

Contact us for more info

Case Studies

eGov Monitor Julie Barry, Head of Market Change and Stakeholder Management in the e-Conveyancing programme team at the Land Registry writes about involving stakeholders through the use of collaboration software