NEWS: Fire and Rescue Service awards 5 year contract to iNovem

19th September 2007
iNovem Team Initiative selected to support the project management and transition of 46 fire control rooms to 9 regional control centres

FiReControl, the project that is working to move from the existing system of control rooms into 9 new amalgamated Regional Control Centres, has chosen iNovem to provide a secure extranet to support stakeholder collaboration and project management. The FiReControl team will use Team Initiative, iNovem's online team-working software, to improve the feedback and reporting mechanisms to help make the transition as seamless and efficient as possible.

Apart from providing a secure web space for the storage and dissemination of project documentation, the software will provided a series of online project plans that will be used to monitor transition activities and provide transparency amongst key stakeholders as to actions, target dates and project status. Already, several thousand individual transition actions items have been identified, including staff issues, procurement, health and safety and recruitment.

Commenting on the contract a Communities and Local Government spokesperson said:, "We realised that the transition from 46 control rooms to 9 control centres would be a huge management and coordination activity. We therefore decided to put in place a facility to help us engage and communicate on a frequent basis with our many stakeholders. iNovem have been able to show us that their service is well suited to our specific requirements and we found that they have an excellent record for customer support, which will be very important to us given the duration and complexity of this project."

The service will be rolled out to allow each of the 46 Fire and Rescue Authorities, the 9 regions, the Department and the project contractors to collaborate and communicate before, during and after the transition to the new regional control centres. The information that is captured will provide a valuable management resource as it is shared amongst the respective Fire and Rescue Services, the new regional teams and the project team.

(More information can be found via FiReControl's website:

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