| 09:30 |
Registration - Coffee/Tea |
| 10:00 |
Introduction & Welcome
John Glover, iNovem
|
| 10:05 |
Keynote: The 3 Ps of participation ... plus C
David Wilcox, Partnerships Online
- Purpose - what’s the programme for?
- People - who is going to be involved?
- Process - are the methods appropriate?
- Context - is there trust? or any baggage?
|
| |
Business Communities |
| 10:25 |
Using online communities to improve stakeholder communications
Kenny Macdonald, Health & Safety Executive
- Working with geographically distributed teams
- Innovative uses for ‘Communities’ to keep people informed
- Using the Internet to consult on policy
- How we have adapted our vision for using stakeholder communities
|
| 10:45 |
Herding cats - membership consensus building
James Kavanagh, Royal Institution of Chartered Surveyors
- How we empower our membership through e-Communities
- Collaborating and consulting online - the cultural and political challenge
- Saving costs and increasing membership participation
- The value of increased openness and transparency
|
| 11:05 |
Q & A with speakers |
| 11:25 |
Coffee/Tea Break |
| |
Involving Stakeholders in Large Projects |
| 11:50 |
Engaging bidders in a large scale procurement
Anne Waller, ITSOP, Dept. for Communities and Local Government
- Implementing a secure project support web-site when pressed for time
- How we used the Internet to inform and solicit interested parties
- Using a ‘Data Room’ model to guide and involve short-listed suppliers
- Collaborating online with stakeholders during contract development and roll-out
|
| 12:05 |
Management of information: a key project requirement
Terry Mason, Firelink Project, Dept. for Communities and Local Government
- Configuration Management
- Our need to share information and get everyone communicating
- Creating the knowledge network
- Encouraging new ways of working
|
| 12:20 |
e-Conveyancing: one goal - many interests!
Julie Barry, Land Registry
- Why we needed to go online to involve our stakeholders
- The business requirement for stakeholder acquisition and retention
- Using peer-to-peer support groups for staff, partners and customers
- How the Internet is helping us to deliver positive change
|
| 12:40 |
Q & A with speakers |
| 13:00 |
Buffet Lunch |
| |
Engaging with Local Communities |
| 13:45 |
e-Democracy & online engagement
Carol Hayward, Bristol City Council
- Drivers of improved citizen engagement
- Harnessing the power of new technology
- Supporting online engagement
- Conclusions so far
|
| 14:00 |
e-Consultation in Wolverhampton
Debbie Turner, Wolverhampton City Council
- A year in the life of the Wolverhampton e-Panel and consultation database
- e-Consultation - What works and what doesn’t
- The challenges ahead
- The way forward for Wolverhampton
|
| 14:20 |
New ways to work together: Bath & North East Somerset LSP’s online communities
Andy Thomas, Bath & North East Somerset Council
- Why we needed better online tools to help partners collaborate
- What we did to put them in place and get things started
- How we are delivering the benefits - and overcoming some of the barriers
- Who we are working with to help shape the future and the impact of LAAs
|
| 14:40 |
Q & A with speakers |
| 15:00 |
Closing Remarks - John Glover, iNovem |
| 15:15 |
Ends |
